Press Releases - UDA Technologies

ConstructionOnline Enhances User Experience with Comprehensive Knowledge Base

UDA Technologies introduced the ConstructionOnline Knowledge Base in the Summer of 2017 to expand support resources available for current and potential clients.  Developed and maintained by UDA’s dedicated in-house staff of product experts, the ConstructionOnline Knowledge base provides an inclusive and accessible library of support guides for each specific ConstructionOnline feature. To date, UDA covers more than 500 topics with articles in the knowledge base. 

UDA Technologies has a remarkable history of providing 5-star customer service and technical support, and thrives on the companywide motto being Our Goal is Your Success. Ryan Martin, ConstructionOnline Product Specialist & Knowledge Base Pioneer, describes how the ConstructionOnline Knowledge Base is simply another example of UDA Technologies’ customer-centric culture, “Through the ConstructionOnline Knowledge Base, our goal continues to be one of providing the best customer service and support, regardless of the time of the day or the day of the week. The Knowledge Base is just another way for us to be there for our users at every step of the way.”

The Knowledge Base can be accessed from within ConstructionOnline through the Help Button present in the lower right corner of the user’s screen. Users are asked “What can we help you with?” and able to take advantage of multiple options: 

  1. Search. The search option allows for the user to enter a topic or phrase which returns search results from within all articles contain in the ConstructionOnline Knowledge Base, providing relevant, immediate guidance.
  2. Message. The option to send a message allows users to submit a question or request for assistance directly to the UDA Success Team, which is met with responsive, personal interaction from a ConstructionOnline Product Specialist.

 The Knowledge Base can also be accessed from ConstructionOnline’s Support Homepage, making the valuable insight of these 500 plus topics available to all interested parties, whether logged into a ConstructionOnline account at the time or not. From this access point, you are able to browse all topic groups and see the most popular articles viewed by visitors. 

UDA Technologies consistently strives to exceed expectations in service, support, and product development.  That’s why ConstructionOnline is the world’s fastest-growing project management platform for construction professionals in over 75 countries worldwide. As an investment in the success of UDA customers and UDA products, the dedicated team behind the screen will continue to add educational resources to support the growth of ConstructionOnline.

Topics: UDA ConstructionOnline

Online Construction Project Management Software

Used by over 400,000 construction professionals worldwide, ConstructionOnline™ is the leading online construction management program. As the industry evolves, ConstructionOnline is growing with it. With the addition of ConstructionOnline Pro Features, there has never been an easier or more versatile way to begin managing your business straight from the job site.

UDA ConstructionOnline™ is the world's fastest growing collaboration resource for construction professionals. Forget the limitations of traditional construction software programs - now you can have the powerful tools that you need, like Scheduling, Calendars, Project Logging, Change Orders, and To Dos, combined with the freedom of online collaboration that you love. Teamwork and communication have a new name: ConstructionOnline. Learn More


 

About UDA Technologies

UDA Technologies is one of the fastest growing providers of construction productivity software in the United States, Canada, Australia, and 75 countries worldwide with double digit, industry leading revenue growth. Designed for growing businesses, UDA construction software manages over 50 billion dollars of construction annually. Identified as a key partner in construction software technology, UDA Technologies is a Microsoft Partner and a Premier Intuit QuickBooks developer.


 

UDA Press Resources

UDA Technologies, Inc.
2272 Moores Mill Road, Suite 201
Auburn, Alabama 36830
1-334-821-0187
[email protected]